Ordering Frequently Asked Questions

How do I place my order?

At this time ichorbio does not sell direct to any markets. However we are ably supported by a large distribution network who will support you through the entire ordering and delivery process.

How does ichorbio keep its reagent prices so competitive?

We are able to offer our quality reagents at discounts up to 60% over our nearest competitors by using the most up to date distribution, marketing and operations technologies. For example, we use:

  • A streamlined ordering process based on a searchable online catalogue.
  • Modern tracking and inventory systems to avoid unnecessary overhead.
  • The most efficient methods for our shipping and office operations

Can I order via distributors?

Yes of course, ichorbio currently has distributors based in countries worldwide and we recommend our distributors as your first port of call for ordering our products. ichorbio works closely with our distributors to allow them to provide the best prices in their territory, and they are able to provide you with shipping and technical support in your language in your home currency. 

Do you offer free samples of your products?

We currently DO NOT offer free samples of our products.

How do I contact ichorbio?

The most effective way to contact us is via email. We can be contacted at hello@ichor.bio.

We always try to answer your questions in as little as a few business hours. Please visit our Contact Us page for more information.

How do I receive my Amazon Vouchers?

ichorbio offers different amounts of Amazon vouchers based on the content of your review: for more information click Amazon Vouchers for Reviews.

How does ichorbio compare to other companies in the space?

ichorbio has created a webpage called comparing ichorbio to Bio X Cell – Bio X Cell is the leading company in the in vivo antibody space.

What resources does ichorbio have for researchers?

ichorbio is beginning to create detailed documents for life science researchers. Our first one is called “How to write a great life science paper“.